Client Agreement

Client Agreement

This Client Agreement (“Agreement”) is entered into by and between Fradelia LTD (“Company,” “we,” “us,” or “our”) and the client (“Client,” “you,” or “your”) for the provision of writing and translation services (“Services”) through the website Fradelia.com (the “Site”). By using the Site or Services, you agree to be bound by the terms of this Agreement.

1. Scope of Work

1.1 Services Provided:
The Company agrees to provide the Client with writing and/or translation services as described in the project proposal or order confirmation (“Scope of Work”). The Scope of Work will include details such as:

  • Project description.
  • Deliverables.
  • Timeline.
  • Pricing.

1.2 Changes to Scope:
Any changes to the Scope of Work must be agreed upon in writing by both parties. Additional work may result in revised timelines and pricing.

2. Payment Terms

2.1 Fees:
The Client agrees to pay the fees outlined in the Scope of Work. All fees are due in full before work begins.

2.2 Payment Methods:
Payment may be made through the methods specified on the Site. The Company reserves the right to suspend work until payment is received.

2.3 Late Payments:
Late payments may result in additional charges or suspension of Services. The Company is not liable for any delays caused by late payments.

3. Confidentiality

3.1 Confidential Information:
Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of the project (“Confidential Information”).

3.2 Non-Disclosure:
Neither party shall disclose Confidential Information to third parties without the prior written consent of the other party, except as required by law.

3.3 Data Security:
The Company will implement reasonable measures to protect the Client’s data and Confidential Information. However, the Company cannot guarantee absolute security.

4. Intellectual Property

4.1 Client Content:
The Client retains ownership of all materials and content submitted to the Company for the purpose of receiving Services. By submitting such materials, the Client grants the Company a non-exclusive, royalty-free license to use, reproduce, and modify the materials solely for the purpose of providing the Services.

4.2 Deliverables:
Upon full payment, ownership of the final deliverables (e.g., translated documents, written content) is transferred to the Client. The Company retains the right to use anonymized or aggregated versions of the deliverables for internal purposes, such as improving its Services.

5. Limitation of Liability

5.1 No Guarantees:
The Company does not guarantee specific results from the use of its Services. The quality and accuracy of deliverables may vary depending on the complexity of the project and the information provided by the Client.

5.2 Exclusion of Damages:
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to this Agreement or the Services.

5.3 Total Liability:
The Company’s total liability to the Client for any claims arising out of or related to this Agreement or the Services shall not exceed the total amount paid by the Client for the specific Service giving rise to the claim.

6. Termination

6.1 By Client:
The Client may terminate this Agreement at any time by providing written notice to the Company. Any fees paid for work completed up to the point of termination are non-refundable.

6.2 By Company:
The Company may terminate this Agreement at any time, with or without notice, for reasons including but not limited to:

  • Non-payment or fraudulent payment.
  • Inappropriate, illegal, or offensive content in the materials provided by the Client.
  • Failure to provide necessary information or cooperation to complete the project.

7. Dispute Resolution

7.1 Mediation:
In the event of any dispute, controversy, or claim arising out of or relating to this Agreement or the Services, the parties agree to first attempt to resolve the dispute through good-faith negotiations.

7.2 Arbitration:
If the dispute cannot be resolved through negotiations, the parties agree to submit the dispute to binding arbitration in accordance with the rules of the Moroccan Arbitration and Mediation chosen by the Company. The arbitration shall be conducted in Casablanca, Morocco, and the language of the arbitration shall be understood by both parties. The arbitrator’s decision shall be final and binding on both parties.

7.3 Exceptions to Arbitration:
Notwithstanding the above, either party may bring an action in court to:

  • Seek injunctive or other equitable relief to prevent or stop unauthorized use or abuse of the Site or Services.
  • Enforce or protect intellectual property rights.

8. Governing Law and Jurisdiction

This Agreement and any disputes arising out of or related to the Site or Services shall be governed by and construed in accordance with the laws of Morocco. Any legal actions or proceedings shall be exclusively brought in the courts of Morocco, and the Client hereby consents to the jurisdiction of such courts.

9. Changes to This Agreement

The Company reserves the right to modify this Agreement at any time. Any changes will be effective immediately upon posting the updated Agreement on the Site. The Client’s continued use of the Site or Services after such changes constitutes acceptance of the revised Agreement.

10. Contact Information

If you have any questions or concerns about this Agreement, please contact us at:

Fradelia LTD
2nd Floor, College House
17 King Edwards Road
Ruislip, London
HA4 7AE, United Kingdom
Phone: +44 7453 448 075
Email: contact@fradelia.com

Last Updated: 25 January 2025

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